Want to create seamless, secure, and contextual remote healthcare experiences?

We asked 5,000 consumers across the globe which channels they prefer for some of the most critical touchpoints along the patient journey—find out what they told us.

 

 

Making healthcare accessible to more people
Deliver outstanding patient experiences

Telehealth is only one part of the digital healthcare journey

The combined performance of all patient interactions—appointment setting, reminders, onboarding, verification, remote consultations, and more—sets you apart, wins the adoration of your patients, and keeps them returning to your service.

Stylized illustration of a computer and mobile phone screen with pop up so of verification codes being shared and an unlocked padlock.
Protect your patients and your service

Getting patient verification right is key

At sign-up, critical account changes, or before sensitive moments like video appointments, validating patient information seamlessly is a top priority.

Have you read our full 10th Annual Global Customer Engagement Report yet?

SOLVE THE BIGGEST CX CHALLENGES

Get practical solutions to today’s biggest CX hurdles in healthcare

Download our healthcare engagement insights to learn how Vonage APIs can help you make all your patient interactions count. Get equipped with the right solutions to take your patient experience to the next level. Here's what you'll find:

  • 4 key healthcare CX insights and challenges revealed from our research
  • Communications APIs solutions to meet those challenges
  • A scorecard of patient channel preferences across the globe

Download now

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Agradecemos o interesse!

Você pode gostar do nosso manual de treinamento sobre experiência do cliente no setor de saúde.