Want to create seamless, secure, and contextual remote healthcare experiences?
We asked 5,000 consumers across the globe which channels they prefer for some of the most critical touchpoints along the patient journey—find out what they told us.
Telehealth is only one part of the digital healthcare journey
The combined performance of all patient interactions—appointment setting, reminders, onboarding, verification, remote consultations, and more—sets you apart, wins the adoration of your patients, and keeps them returning to your service.
Getting patient verification right is key
At sign-up, critical account changes, or before sensitive moments like video appointments, validating patient information seamlessly is a top priority.
SOLVE THE BIGGEST CX CHALLENGES
Get practical solutions to today’s biggest CX hurdles in healthcare
Download our healthcare engagement insights to learn how Vonage APIs can help you make all your patient interactions count. Get equipped with the right solutions to take your patient experience to the next level. Here's what you'll find:
- 4 key healthcare CX insights and challenges revealed from our research
- Communications APIs solutions to meet those challenges
- A scorecard of patient channel preferences across the globe